Summary

Finish the job, get paid faster, and generate more 5-star reviews—without uncomfortable chasing.

The challenge

After a job is done, admin often gets delayed: invoices go out late, customers forget, and payment chasing becomes awkward. At the same time, reviews and referrals are easiest to get right after a successful job—but most businesses do not ask consistently.

The solution

A simple end-of-job routine that triggers immediately after completion: invoice, payment reminders (polite), and a review request at the right moment.

What it does

• Prompts job completion details (what was done, any parts used, photos optional)

• Sends the invoice the same day, consistently

• Sends gentle reminders if unpaid (timed and worded professionally)

• Confirms payment and sends a “thank you” message

• Requests a review with a one-click link (and optionally a referral ask)

• Builds a basic customer history so repeat work is easier

Typical outcomes

• Faster payments and improved cashflow

• More reviews (which directly helps new enquiries)

• Less awkward chasing and fewer missed invoices